Terms of Service

1. Acceptance of Terms

By accessing or using Zentoravio at zentoravio.com (the "Platform"), you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and Responsible Gaming Policy. If you do not agree to these Terms, please do not use the Platform.

These Terms constitute a legally binding agreement between you and Zentoravio. We reserve the right to modify these Terms at any time. Continued use of the Platform after modifications constitutes acceptance of the updated Terms.

2. Eligibility Requirements

Additionally, you must:

• Be a natural person (not a bot, crawler, or automated system) using the Platform for personal, non-commercial entertainment
• Not be accessing the Platform from a jurisdiction where free-to-play social casino games are prohibited
• Have the legal capacity to enter into these Terms
• Not be subject to any court order or law that prohibits you from participating in such activities

3. Nature of the Platform — No Real Money Gambling

Zentoravio is a social casino platform for entertainment purposes only. The following statements are critical and fundamental to these Terms:

• No real money gambling: Zentoravio does not involve real money gambling of any kind. No wagering of real money occurs on this Platform.
• Virtual coins only: All games are played using virtual coins ("Credits"). These Credits are virtual currency provided for entertainment purposes and have no real monetary value whatsoever.
• No monetary value: Virtual Credits cannot be exchanged, redeemed, or converted into real money, real-world goods, prizes, or items of value under any circumstances.
• No prizes: Zentoravio does not offer prizes, winnings, or rewards of any monetary value. There is nothing to "win" in any real-world financial sense.
• Not a gambling service: Zentoravio is not a gambling operator and does not hold any gambling license. We are an entertainment software company.
• No implication of real gambling success: Success in social casino games on Zentoravio does not imply, represent, or guarantee future success in real money gambling. The outcomes of social casino games are not predictive of real gambling outcomes.
• Free to play: All games on Zentoravio are and will remain free to access. We do not require any purchase to play any game.

4. Virtual Credits

Virtual Credits on Zentoravio are subject to the following terms:

• Credits are provided by Zentoravio as a free entertainment feature
• New users receive an initial Credit allocation for free upon first visit
• Daily login bonuses provide additional free Credits
• Credits have no cash value and no real-world value of any kind
• Credits are non-transferable between accounts
• Credits may be adjusted, modified, or reset at any time by Zentoravio
• Credits are forfeited if an account is terminated for Terms violations
• Zentoravio reserves the right to modify the Credit system at any time

5. User Accounts

While Zentoravio may be used without an account, optional account registration provides enhanced features. Account holders agree to:

• Provide accurate and truthful information, including correct date of birth
• Maintain the security and confidentiality of their login credentials
• Be responsible for all activity occurring under their account
• Notify us immediately of any unauthorized account access at support@zentoravio.com
• Not create multiple accounts or share accounts with other users

6. Acceptable Use Policy

You agree not to:

• Use the Platform for any illegal purpose or in violation of any laws
• Attempt to reverse engineer, hack, or manipulate the Platform's systems or games
• Use bots, scripts, or automated means to interact with the Platform
• Harass, threaten, or abuse other users
• Post or transmit any content that is unlawful, harmful, offensive, or violates third-party rights
• Attempt to interfere with the Platform's security or performance
• Misrepresent your age or identity
• Engage in any commercial exploitation of the Platform without written permission

7. Intellectual Property

All content on Zentoravio, including games, graphics, sounds, text, logos, and design elements, is the property of Zentoravio or its licensors and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal entertainment purposes only.

8. Privacy

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Third-Party Services

The Platform may contain links to third-party websites or services. Zentoravio is not responsible for the content, policies, or practices of third-party sites. We encourage you to review the terms and privacy policies of any third-party services you access.

10. Advertising

Zentoravio may display third-party advertisements, including through Google Ads. Advertisements displayed on our Platform are clearly identified. Zentoravio does not endorse the products or services advertised. All advertising on Zentoravio complies with applicable advertising policies, including Google's policies for social casino apps and sites.

11. Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. ZENTORAVIO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZENTORAVIO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL. SINCE NO REAL MONEY IS INVOLVED IN OUR PLATFORM, OUR LIABILITY IS FURTHER LIMITED TO THE COST OF SERVICE, WHICH IS ZERO (AS THE PLATFORM IS FREE).

13. Responsible Gaming Policy

While Zentoravio does not involve real money gambling, we recognize that gaming habits can sometimes become problematic. We are committed to responsible social gaming practices. Please review our Responsible Gaming page for resources and self-assessment tools. If you feel you need assistance with gaming habits, please contact the National Problem Gambling Helpline at 1-800-522-4700.

14. Termination

Zentoravio reserves the right to suspend or terminate your access to the Platform at any time, with or without notice, for violation of these Terms or for any other reason at our sole discretion. Upon termination, your right to use the Platform ceases immediately and any virtual Credits are forfeited.

15. Governing Law and Disputes

These Terms shall be governed by applicable law. Any disputes arising from these Terms or your use of the Platform shall be resolved through good-faith negotiation before pursuing any formal legal process. Certain jurisdictions may offer additional consumer rights that these Terms do not affect.

16. Geographic Restrictions

Zentoravio is intended for users in jurisdictions where free-to-play social casino games are permitted. It is your responsibility to ensure that accessing and using Zentoravio complies with the laws of your jurisdiction. We reserve the right to restrict access from certain regions.

17. Contact Information

For questions about these Terms of Service, contact us:

• Company: Zentoravio Ltd
• Address: 18 Whitfield Pl, London W1T 5JX, UK
• Phone: +441946688193
• Email: legal@zentoravio.com
• General support: support@zentoravio.com
• Website: zentoravio.com